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FAQs

HOW DO I ORDER FROM MUMBASE.COM?

Ordering on Mumbase is so so easy.  We know how busy you mums can be and how you much you value your downtime.  This is why we have built our website with you in mind.  We don't want to add to your stress levels therefore we have built our website in such a way that it is easy for you to browse and view our lovely products whether on your smartphone, your Tablets or on your Laptop Computer.  Our website will conform to your device and deliver the best shopping experience you crave.

You can buy any of our products in any of these currencies - Pound Sterling, US Dollars, Euro and Naira

You can also have your items delivered pretty much anywhere.

To order, simply follow these steps:

  1. SEARCH or BROWSE to locate the products of your choice
  2. Once you have found your product, select it to get to the Product Details Page
  3. Once you are happy that you have your product simply select the quantity you want and add them to your BASKET
  4. You can still look around for some more products if you like so please feel free to shop around, we love to have you here
  5. Once you have added all your products to your BASKET, simply proceed to CHECKOUT
  6. Please take a moment to pause and review your BASKET
  7. Once you are happy with its contents, price and above all, the savings you have had, simply click or tap the 'Proceed to Checkout' Button
  8. Complete your REGISTRATION or simply CHECKOUT as a GUEST, We don't mind.  However, if you register, you will be able to take advantage of our numerous special offers and Exclusive Events so we encourage you to
  9. Complete your NAME, DELIVERY and BILLING ADDRESS details
  10. You can pay for your order by using your CREDIT/DEBIT CARDS or PAYPAL
  11. Once you have entered your card details , simply click or tap the Place Order button.  It is that simple!

All you need to do now is sit back and let us do the rest as we keep you updated every step of the way to you meeting your parcel.

If you have any queries about anything during this time, our customer services team is always available to help. 

Simply contact us on:

UNITED KINGDOM - +44 203 540 6253

 

HOW DO I CREATE A GIFT LIST?

Are you having a wedding, baby shower, christening, birthday party etc? You are in the perfect place.  We have a wide range of gifts for you.  

Building a list on our website is as easy as ABC. Simply go to mumbase.com, create a gift list of items you love from our HOME, CLOTHING, NURSERY, FEEDING departments etc, share your gift list code with your family, friends and colleagues and they can start shopping the list.  Once you close the list, we will deliver all your gifts to you with a personal touch.

You can even personalise your gift list by adding a picture of you or your child so that their friends and family can recognise them when they visit their lists.

 

HOW CAN I RETURN MY ORDER IF I DONT WANT IT ANYMORE?